900 retailers surveyed discuss their site search practices
French retailer Lacoste doubled their conversion by adding search relevance and personalization.
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<1%
1%-2%
3%-4%
5%-6%
7%-9%
10%+
14%
29%
29%
21%
6%
1%
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Average 3%
Average: 3%
The e-commerce industry is highly competitive and challenging. Companies that take a headless, component-based approach to ecommerce can more readily keep up with customer expectations and quickly expand into new channels and markets.
The Total Economic Impact of Algolia
Algolia commissioned Forrester Consulting to conduct a Total Economic Impact (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying its search and discovery platform.
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It’s actually one of the best investments we could’ve made as a company.
- Global Director of E-Commerce and CRM, luxury sportwear
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Why choosing Algolia
Interviewees’ organizations searched for a solution that could:
A solution that benefits merchandisers, sales and dev
Fast search improved
in-store, hybrid retail, and mobile experience.
With Algolia, we don’t need a huge team for ongoing maintenance. We are stable, and we have no issues.
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- Head of product content and media, luxury goods
Merchandisers are able to complete tasks previously done by development teams.
User-friendly analytics provide insights more immediately.
Reduced workloads on other systems.
Scalable during peak shopping periods.
Get the cost analysis framework for your business
From the information provided in the interviews, Forrester constructed a Total Economic ImpactTM framework for those organizations considering an investment in Algolia.
The objective of the framework is to identify the cost, benefit, flexibility, and risk factors that affect the investment decision. Forrester took a multistep approach to evaluate the impact that Algolia can have on an organization.
Download the full Report
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Return on investment
382%
*Based on results from interviewees
Present value of benefits
4.47M
Net present value
3.54M
ROI
382%
Be easy to use
Pull together a large amount of data from multiple sources
Use easy-to-exploit APIs to deploy applications quickly
Automate merchandising capabilities
Improve the customer experience
Increase sales while reducing TCO
Support a headless architecture
Complex and restrictive search capabilities
Burdensome customization and localization
Too much manual labor required for merchandising
Siloed infrastructure with
no standardization of data
Out-of-hand total
cost of operations
We desperately needed a better way of merchandising. Our e-commerce platform’s merchandising capabilities are basic. We want to do a bit more.
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- Product manager service layer, fitness apparel
Regular Search
Fast
Search
Benefits
(Three-Year)
At a Glance
PAYBACK PERIOD
<6 months
Incremental revenue uplift from re-ranking search
$859.1K
$1.2M
Incremental revenue uplift from upselling recommendations
Merchandiser time savings from automation
Developer time savings building new apps
Developer time savings on maintenance
$225.6K
1.6M
$549.0
6 challenges of built-in search
Among the common challenges encountered with built-in search functions provided by e-commerce platforms or open-source technology:
Hover over each item to learn more.
Speed
Merchandising
Infrastructure
Search
Capabilities
Cost
Customization
Slow download speeds for online stores and in-store apps
Complex and restrictive search capabilities
Burdensome customization and localization
We desperately needed a better way of merchandising. Our e-commerce platform’s merchandising capabilities are basic. We want to do a bit more.
“
“
- Product manager service layer, fitness apparel
Too much manual labor required for merchandising
Siloed infrastructure with
no standardization of data
Out-of-hand total
cost of operations
The faster and more accurate you deliver on search, the better the experience in-store.
“
“
- Head of product content and media, luxury goods
Before
After
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Get the cost analysis framework for your business
Slow download speeds for online stores and in-store apps
Complex and restrictive search capabilities
Burdensome customization and localization
Too much manual labor required for merchandising
Siloed infrastructure with no standardization of data
Out-of-hand total cost of operations
We desperately needed a better way of merchandising. Our e-commerce platform’s merchandising capabilities are basic. We want to do a bit more.
“
“
- Product manager service layer, fitness apparel
Download the full Report
Enter Your Email Address
Want to learn more?
Get the Total Economic Impact framework for your business and see how much you could get from Algolia. Forrester took a multistep approach to evaluate the impact that Algolia can have on an organization based on the information provided by the interviewees’ organizations
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If I had to make the decision again, I’d do it even faster than I did the first time. I love the tech, I love the product, and all of the people that I get to interact with are top- notch.
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- Director of digital product and experience, luxury menswear
The trading team use analytics quite a bit, looking at searches that are not returning results to see if there’s anything we can learn about what our customers are looking for that we’re not providing.
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-Product manager service layer, fitness apparel
The trading team use analytics quite a bit, looking at searches that are not returning results to see if there’s anything we can learn about what our customers are looking for that we’re not providing.
“
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-Product manager service layer, fitness apparel
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From the information provided in the interviews, Forrester constructed a Total Economic ImpactTM framework for those organizations considering an investment in Algolia.
The objective of the framework is to identify the cost, benefit, flexibility, and risk factors that affect the investment decision. Forrester took a multistep approach to evaluate the impact that Algolia can have on an organization.
Get the full Forrester study
on the total economic
impact of Algolia
Check out our Privacy Policy